Does the cashier at the frozen yogurt shop who literally does nothing except ring you up and take your money really deserve a 20% tip? The payment screen on the tablet she shows you think so. That’s why it’s not surprising that Americans are fed up with tipping. A new survey from WalletHub reveals how strongly people feel about tipping culture today.
It finds that nearly 90% of Americans feel tipping is out of control. 60% think businesses are using customer tips to replace employee salaries 83% believe automatic service charges should be banned
27% of Americans think tips should continued to be taxed (like they are right now)
- Nearly 30% admit they tip less when presented with a tip suggestion screen.
- Four in 10 respondents believe tipping should be replaced by an instant employee rating system so businesses can decide how much to pay their staff based on their performance.
- Over three-quarters (77%) think tips should only be split between employees who actually interact with customers.
- Around half of those polled reveal they often leave a tip because of social pressure rather than good service.
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