Kayla Glass was working the 911 switchboard in Rockford IL when she took a call about an 18-year-old boy who was trapped under a concrete slab and couldn’t breathe.
Time was running out for the teen, and Kayla knew it was up to her to instruct the strangers around him on how to save his life. Once they were able to get him unstuck, she was able to walk them through CPR instructions. “It was a very scary moment, because no one had any training on CPR and they were just freaking out".
According to WIFR-TV she was able to calm them down and walk them through the process. EMS said without her directions on CPR the teen would have died on the scene.
The Rock County Communications Center awarded Glass with a lifesaver pin for her efforts, the second she’s received. “I love my job,” she says. “I love being able to help people every day and these stories, they’re just another reason why I’m doing what I’m doing.”
If you would like CPR training the Red Cross offers it here.