Video captures Brian Schear questioning the flight attendant as she tells him about federal regulations not allowing a small child in a seat. Delta’s website says different. "We want you and your children to have the safest, most comfortable flight possible," Delta's website advises parents. "For kids under the age of two, we recommend you purchase a seat on the aircraft and use an approved child safety seat."
The family originally bought the seat for their older son, but he took an earlier flight home, so they opted to put their 2-year-old in a car seat in the spot.
The video shows a lot of back and forth with the calm father and eventually the Schears agreed to hold their son in their laps, but by then Delta staff decided to remove the family. It was after midnight and the family had to scramble to find a hotel, then paid two thousand dollars for tickets on a United flight.
This is the third black eye for Delta in a two week span and so far the company has not commented. It also comes as Congress called airline CEOs on the carpet for passenger treatment. Source: ABC 7 Los Angeles