On April 25th a woman named Jessica Roy tweeted; Sorry to be all "I heard this one weird trick from a friend and it really works" BUT, after weeks of not being able to see our status on the IRS website, we tried typing our address in ALL CAPS and it worked and we were able to finally enter our bank account info.
In a followup tweet The IRS website is built on a really old mainframe and apparently can't read lowercase letters. So instead of "123 Main Street, Anywhere, USA" try "123 MAIN STREET, ANYWHERE, USA
Then in one final tweet sent along other tips.
The IRS confirms to USA Today that Jessica's tweet is correct and that they are scrambling to update their system. But in the meantime here's the tips to check on your money.